Frequently Asked Questions

Explore how DeviceStamp works — adoption, compliance, value, and protocol.

How can a consumer access a DeviceStamp record?

Consumers can view verified product history through devicestamp.blockchain or by scanning a QR code linked to the device passport. Each device is assigned a QR code based on its IMEI.

How do businesses integrate DeviceStamp into existing systems?

Through lightweight plugins that connect with reverse logistics, RMA, and circular platforms — no new infrastructure or workflow overhaul required.

Is onboarding complicated?

No. With a supported plugin you can start in under an hour. Without one, our experts map fields and activate stamping — usually under three hours.

How does DeviceStamp reduce cart abandonment?

By proving device history and condition upfront, DeviceStamp removes risk signals that make buyers hesitate — raising trust and conversion.

Can regulators and auditors verify independently?

Yes. Each record is anchored on an immutable blockchain ledger — no middleman. Grading and test protocols are also stored on IPFS for immutable reference.

Does it meet data protection requirements?

Yes. Sensitive data remains in your system; only cryptographic proofs are stored on-chain. No PII or personal data is disclosed.

Does DeviceStamp support ESG or circular compliance?

Yes. Lifecycle anchoring provides verifiable evidence of reuse, repair, and recycling — supporting ESG and DPP/ESPR obligations.

Is DeviceStamp aligned with the EU Digital Product Passport?

Yes. All records are structured with DPP-aligned attributes for seamless compliance and future-proof reporting.

How does DeviceStamp improve resale margins?

Verifiable records increase buyer confidence, reduce disputes, and lift recommerce margins through higher bids and lower returns.

What risk does DeviceStamp remove for enterprises?

It removes uncertainty around testing, wiping, and device condition. Immutable records reduce liability, fraud, and warranty exposure.

How does DeviceStamp affect conversion in e-commerce?

By embedding verifiable proof in listings, buyers trust faster and convert sooner, reducing cart abandonment rates.

Does DeviceStamp create long-term enterprise value?

Yes. It builds a transferable digital product passport for compliance, ESG, and recovery — a permanent trust asset.

What does your protocol record?

It stamps key recommerce events — tests performed, results, condition, verified wipes — on an EVM-compatible L1, forming a tamper-proof trust record.

How are documents and images stored?

Full reports and photos are stored on IPFS and linked via permanent hashes on-chain, preserving an immutable audit trail.

Why combine blockchain with IPFS?

Blockchain guarantees validation; IPFS preserves evidence. Together they provide proof-of-event and verifiable records at scale.

Is it scalable for global use?

Yes. Only essential data is on-chain, keeping costs low and performance high. Designed for millions of devices worldwide.